Our time-tested methodology enables employees to identify strengths, pinpoint barriers to progress, generate solutions, and present them to leaders for review and implementation. Some examples.
Information and Communication Flow
Solutions to ensure that people have accurate, current, and timely information needed to do their work.
Inclusion in Decision-Making Process
Solutions to involve key stakeholders in decisions that have a direct impact on their work and work processes.
Collaboration
Solutions for fostering a climate of collaboration between branches and divisions in order to promote better utilization of expertise, talents, and resources.
Training and Development
Solutions to ensure that current staff and future hires have the skills needed to do their work.
Civilian-Military Workplace Culture
Solutions for establishing an environment that maximizes the strengths and positive aspects of a civilian-military workplace culture by addressing conflicts in leadership and communication methods.
Telework
Solutions for increasing effective participation in telework programs, while reducing the amount of stress associated with being a telework participant in an emergency response environment.
Consistency in Customer Communication
Solutions for ensuring that customers receive consistent written and verbal information and instructions.
Customer Service Back-up
Solutions to provide customers with responsive and timely service when key players are temporarily unavailable or leave the organization.
Technical Assistance
Solutions to define and expand technical assistance and consulting strategies in response to organizational needs and cultural changes.
Inter-Office Coordination
Solutions for improving the flow of internal communication between offices.
Technology and Tools
Solutions for getting people the technology and tools needed to remove barriers to high performance.