We have prepared process improvement teams to turn staff generated solutions into goals, plans and results. Some examples.
Shared Services Team
Focus: Pinpoint, describe, and outline a plan to address the most important actions (who needs to do what) in order for Accounts Payable and Accounting to become shared services throughout the organization.
National Retail Store Reengineering Team
Focus: Streamline and develop a simplified application process (differing across regions) for retail stores seeking approval to accept food stamps.
Merger Implementation Team
Focus: Organize, plan, and implement the merger of four separate agencies and their workforces into a single unified agency to include engaging sub-teams of subject matter experts to reconcile rules and regulations.
Information Technology Team
Focus: Develop orderly customer service request procedures in ways that establish clear responsibilities and time-lines for project implementation and completion.
Strategic Planning Team
Focus: Develop and implement a multi-layered strategic plan that includes a vision, mission, guiding values, strategic goals and objectives, long-term outcomes aligned with workforce development and information technology components.
Senior Leadership Team
Focus: Unify and strengthen the senior leadership team around a clear vision, operational agreements, and capacity to drive the organization to long-term success.
Leadership Development Program-Design Team
Focus: Design and implement a 12- month leadership development program that provides high-quality leadership training and hands-on experience for current employees selected to lead the organization in meeting its current and future challenges.
Succession Planning Team
Focus: Conduct a “Bench Strength “analysis process to identify high potential individuals that are capable right now or could become capable in one to two years (with training and development) to fill targeted positions.
New Employee Orientation Team
Focus: Design and implement (utilizing trained experienced staff as leaders) a dynamic and exciting orientation program to help new employees settle in, join in, get up to speed, and connect to the mission, vision, people, and culture of the organization.
Employee Recognition and Reward Team
Focus: Design, develop, and implement an annual program that recognizes and rewards individuals and work teams for exceptional customer service, teamwork, personal growth and development, and business process improvement.
Quality of Life/Work Team
Focus: Improve the quality of the workplace experience by developing and implementing a dynamic organizational response to issues identified by an organization-wide survey of employees.
